Privacy policy

What Data do we Collect?

Our company collects the following personal data:

  • Personal Identification Data through contact form (name, e-mail, phone number and website)
  • Personal Identification Data through newsletter form (e-mail)

How do we Collect Your Data?

You directly provide our company with data we collect. We collect data and process data when you:

  • Voluntarily send us a message through our contact form.
  • Use or view our website via your browser’s cookies.

How Will we use Your Data?

Our company collects your data so that we can:

  • Communicate projects or your ideas for new website application for nautical tourism with you.
  • E-mail you special offers and other products and services we think you might like.

Personal information we receive from you will never be shared publicly nor will the information be shared with third parties, unless:

  • you explicitly and in writing agree to disclose certain confidential data for a particular purpose or to a particular person.
  • Ministry of Interior Affairs or the competent State Attorney requires the data for the purposes of carrying out the tasks within their competence.
  • If a court, attorneys, or a notary public requires the data for their proceedings, where the submission of such data is required in writing.
  • If the Tax Administration, the Croatian Pension Insurance Institute, and Croatian health Insurance Fund require the data on the basis of the legal obligations that the controller has towards them.

Unless specified otherwise, your contact information will be used only to contact you, to communicate our services and digital products with you, and to issue contracts and invoices.

How do we Store Your Data?

The storage period of personal data is determined by the type of data, its purpose, and relevant legal obligations of GOIGO Agency. Personal data is kept as required by law or until the requested service is provided or digital product delivered, unless otherwise specified by law (e.g. in the case of legal proceedings).

Data related to legal obligations of GOIGO Agency must be stored for the duration prescribed by the law, such as the accounting law’s requirements for retaining invoices and bookkeeping records containing your data.

In general, we will delete your personal data upon termination of our business relationship or no later than the end of any legal retention periods for personal data.


Our company would like to send you information about our services, products and what we consider a good read that could interest you.

If you have agreed to receive marketing content (newsletter), you may always opt out at a later date by either opting out through our newsletter by unsubscribing from our newsletter list, or contacting us to do that for you. To contact us, please use our contact form. Type “unsubscribe me” inside Message input field .

You have the right at any time to stop our company from contacting you for marketing purposes.

What are Your Data Protection Rights?

Our company would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.
  • The right to deletion – You have the right to request that our company delete your personal data, under certain conditions. Please note that for some reasons immediate deletion is not possible. For ex., due to the archiving obligations laid down by law.
  • The right to restrict processing – You have the right to request that our company restrict processing of your personal data, under certain conditions:
    • If you dispute the accuracy of your data during a period that allows us to verify these data.
    • If the processing of your data was unlawful, but you refuse the deletion and instead ask for a limitation of use of this data.
    • If we no longer need the data for the foreseen purposes, but you still need them for realization of legal requirements or if an objection has been filed for processing these data.
  • The right to object to processing – You have right to object to our company’s processing of your personal data, under certain conditions.
  • The right of data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you.
  • Exercise of rights – If you wish to exercise any of the aforementioned rights, contact us by:
  • Identity confirmation – In case of doubt, we can request additional information to verify your identity. This serves to protect your rights.
  • Misuse of rights – If you execute any of these rights too often and with obvious intent of misuse, we may charge you an administrative fee or decline to process your request.

What are Cookies?

A cookie is a small text file stored on a user’s device by a website. It helps the website remember user preferences, login information, and browsing history, among other things. Cookies allow websites to provide a more personalized experience and can be used for online tracking.

There are two main types of cookies:

  • Session cookies – these are temporary and only last for the duration of a user’s session on a website. They are deleted when the user closes their web browser.
  • Persistent cookies – these are stored on a user’s device for a longer period of time and are not deleted when the browser is closed. They allow websites to remember user preferences and activity across visits.

Additionally, cookies can be classified into first-party cookies and third-party cookies, based on the source of the website that placed the cookie.

What type of Cookies do we Use?

There are a number of different types of cookies, however, our website uses:

  • Strictly Necessary Cookies – necessary cookies play a crucial role in enhancing a website’s functionality by enabling its core features. Without these cookies, a website cannot perform optimally.
    • laravel_session (max-age: 4 hours) – the cookie is part of Laravel session and enables properly functioning of our website.
    • XSRF-TOKEN (max-age: 4 hours) – the cookie is part of Laravel session and helps preventing spam robots from using contact forms.
    • _pk_id.2.c849 (max-age: 7 days) – the cookie is part of Laravel session and enables properly functioning of our website.
    • _pk_ses.2.c849 (max-age: 30 minutes) – the cookie is part of Laravel session and enables properly functioning of our website.
    • _GRECAPTCHA (max-age: 6 months) – the cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on our contact form.
  • Functional Cookies – website does not use functional cookies

The list of third-party software providers we use:

  • Google reCaptcha

How to Manage Cookies?

You can set your browser not to accept cookies, and the website tells you how to remove cookies from your browser. However, Strictly Necessary Cookies can be removed manually but because they provide core functionality to our website some of our website features would not function as a result.

Privacy Policy of Other Websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Security Statement

We have taken all reasonable steps to have in place appropriate security measures to protect your information.

Changes to our Privacy Policy

Any changes to our Privacy Policy will be either posted on our website, newsletter, and/or made available upon request.

We use cookies to provide high quality service experience to our clients and full functionality of our website. By continuing to use our website, you agree to our use of cookies in accordance with our Privacy Policy.